Shipping & Delivery

Last updated: 16 October 2026

DEFO LONDON aims to provide a reliable delivery service for all online clothing orders.

1. Delivery times

Estimated delivery periods and available delivery methods will be displayed at checkout.

Delivery estimates are not guaranteed unless expressly agreed.

Shipping charges are calculated and displayed before customers confirm payment.

Where tracked delivery is available, tracking information will be provided after dispatch.

If your order is delayed, lost or arrives damaged, please contact us.

We will investigate delivery problems and provide appropriate remedies in accordance with UK consumer law.

Customers should ensure their delivery information is accurate and contact us promptly if corrections are required.